At ThinkODC, we are fully committed to safeguarding the privacy and personal data of our website visitors, clients, and users.

We do not sell, rent, lease, or share your personal information with any third party without your consent. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, interact with our SaaS products, or engage with our services. We ensure transparency in our data practices and comply with applicable data protection laws, including GDPR and CCPA.

By accessing thinkodc.com or using our services, you acknowledge and accept the practices described in this policy. We encourage you to review this page regularly, as we may update it periodically to reflect changes in legal requirements or our internal processes.

Information We Collect

We may collect personal data that you voluntarily provide to us, such as your name, email address, phone number, job title, and company information, when you fill out forms on our website or register for our services.

Additionally, we collect technical data such as your IP address, browser type, device information, and operating system to ensure the functionality and security of our platform.

Usage data is also gathered automatically and may include the pages you visit, the time you spend on our site, and your navigation patterns. If you use our SaaS platforms, we may also collect product-related data, including log files, system usage activity, and user preferences. Cookies and other tracking technologies are employed to enhance your experience and gather insights on user behavior.

How We Use Your Information

Your information is used to operate, maintain, and improve our services and products. We use personal data to communicate with you, provide customer support, and personalize your user experience. Technical and usage data help us analyze website and application performance and implement improvements. If you have opted in, we may use your contact details to send newsletters or promotional content. Additionally, we may process your data to comply with legal obligations or respond to lawful requests. We do not sell your personal data under any circumstances.

How We Share Your Information

ThinkODC does not share your personal data with third parties unless it is necessary for delivering our services or required by law. We may share your data with trusted third-party service providers who help us with hosting, analytics, customer relationship management (CRM), or payment processing. These providers are bound by contractual obligations to safeguard your information. In the event of a business transaction such as a merger or acquisition, your data may be transferred as part of the deal, with proper notice provided. We may also disclose information when required by law, court order, or government regulation. Any other data sharing will only occur with your explicit consent.

Data Security

We implement robust technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, firewalls, role-based access controls, and regular security audits.

Our SaaS platforms incorporate additional security features such as multi-factor authentication and secure API integrations. We continuously monitor our infrastructure for vulnerabilities and maintain data protection best practices.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, personalize your experience, and analyze website performance. These technologies help us better understand how users interact with our website so we can continuously improve our services.

What are Cookies?

Cookies are small text files stored on your computer or mobile when you visit a website. They allow us to remember your preferences, deliver a more personalized experience, and provide relevant content based on your interests.

What Types of Cookies Do We Use?

We use the following categories of cookies on our website:

  • Essential Cookies: Required for core site functions like security, accessibility, and performance. Without them, the site may not work properly.
  • Analytics Cookies: Help track user behavior—pages visited, time spent, and interactions. Tools like Google Analytics, HubSpot, and Microsoft Clarity assist us.
  • Performance Cookies: Monitor loading speed and technical issues to enhance website responsiveness and user experience.
  • Marketing & Targeting Cookies: Used for personalized ads based on your activity. Managed by platforms like LinkedIn, X, Facebook, and Google Ads.

We do not collect personally identifiable information through cookies, and any data collected is anonymized and used solely to improve our services.

How to Manage or Disable Cookies?

You can control and disable cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use certain parts of our website.

Cross-Border Data Transfers

As a global company, ThinkODC may store or process your data in countries outside your own, including in the United States, India, or other jurisdictions where our infrastructure or service providers are located. In such cases, we ensure that adequate protections are in place through mechanisms such as Standard Contractual Clauses (SCCs) or equivalent legal safeguards to maintain the confidentiality and security of your data.

Third-Party Links

Our website may include links to external websites or services that are not operated by ThinkODC. Please note that we are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before submitting any personal information.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in technology, applicable laws, or our data practices. Any updates will be posted on this page, and significant changes will be communicated via email or prominent notices on our website.

Contact Information

If you have any questions or queries regarding our Privacy Policy, feel free to contact us at: hello@thinkodc.com